I purchased renegade seats from Anna a few years ago and went through the same thing.  She first sent me four seats but two were wrong.   it took me almost a year to get the right ones..  I to was told that they were made and sent out only to find out that they weren't even built.  this went on for months with calls to Anna almost daily.  I even talked to her brother that gave me the same story.  He even thought he had put me on hold and I heard him say "I told you to tell him I wasn't in and don't put him through to me any more"  I would have to recomend never to buy from this company.  There seats are nice but it isn't worth the hassle.